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Returns & Exchanges

Sweet South Cottage will accept returns within 14 days of purchase with a receipt or will provide store credit without a receipt. Items must be returned in the condition in which they were purchased to receive a refund or store credit. Most items for purchase at Sweet South Cottage are antique, handmade or unique in nature. Due to the age and hand-crafted nature of many items, buyers should be aware that these items will have imperfections, just like the artisans who worked on them.

Chalk Paint™ brand decorative paints and Soft Furniture Waxes can only be returned if the cans are unopened and unused. The cans themselves must be in the condition in which they left the store whether they were purchase via our retail location. The paints and waxes can be returned opened, only if there is an actual product defect. However, the nature of the defect must be communicated in writing so that Sweet South Cottage can receive credit from the manufacturer for the products. Purchaser is responsible for shipping costs for any returns or exchanges via mail, unless there is an actual product defect with the paint or wax product and then Sweet South Cottage agrees to cover the shipping costs.

If you have questions or concerns regarding our returns and exchanges policy please e-mail us at lisa@sweetsouthcottage.com.